/ Behavior Rules

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Behavior Rules

Define detection keywords, qualification rules, and escalation triggers.

No keywords found

Add keywords to help detect user intent and behavior.

No rules defined

Create rules to automate agent behavior based on conditions.

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Add Keywords

Rule Builder

Rule Logic

IF
THEN

Export / Import Configuration

Export

Download all behavior configuration as JSON.

Import

Upload a configuration JSON file.

Drop file here or click to browse